MIAMI — Ryder System Inc. has launched a new, fully responsive, mobile-friendly vehicle sales website, ryder.com/used-trucks, that includes an expanded inventory of used vehicles, enhanced search tools and new features to make it easier for customers to locate available pre-owned vehicles for sale near their businesses.
“We developed the new website based on customer input to have increased buying channels through the combination of digital and physical locations,” said Eugene Tangney, vice president of global vehicle sales for Ryder.
“We’ve learned a lot from our customers as we all try to navigate through the COVID-19 pandemic and recognized the importance of structuring our online and physical business to offer safe and convenient sales of used vehicles,” he said. “As more and more customers start their used vehicle purchase journey online, it was critical that we enhance our (used-truck sales) website with a new search functionality and innovative features to deliver the best online experience.”
The new website offers access to a large inventory of used commercial vehicles through an additional 156 current Ryder rental and maintenance locations, which provide customers a place to see the inventory first hand. The new search functionality and personalization options are designed to optimize the way Ryder displays inventory online, making the experience on the website easy and enjoyable. Customers can also chat with a Ryder sales representative online, and make an appointment to visit a Ryder location.
Ryder has 58 Used Truck Center locations in North America with a combined inventory of more than 9,000 pre-owned tractors, trucks, vans and trailers. The four newest locations are in Doraville, Georgia; Fort Worth, Texas; Kansas City, Missouri; and Phoenix. In addition, the company plans to open new locations in Orlando, Florida, and Cincinnati, Ohio, by the end of 2020.
“Ryder’s distinct classes of used trucks make it easy to select the right vehicle for your needs and now we have greater reach through our digital and physical sales channels to support more customers,” Tangney said. “We are ultimately creating more flexibility, choice, and control necessary for efficient fleet management based on what our customers are telling us they want and need.”
Ryder’s pre-owned commercial products — including day cab tractors, sleepers, refrigeration equipment, box trucks, sprinter vans, cargo vans and trailers — are offered in three categories: Ryder Certified, Ryder DOT Verified and Ryder As-is.
All Ryder used vehicle centers operate in compliance with state and local regulatory requirements regarding COVID-19 safety and security, and the company recommends that customers make appointments online. Ryder also offers vehicle delivery through the “Ryder Relief Program,” which provides financing and free delivery to those who qualify. For more information about the relief program, click here.