The 2020 holiday season will probably be the weirdest one most of us have ever had, thanks to COVID-19. For one thing, holiday in-store traffic is predicted to be 25 percent lower than last year.
The flip side of that is that more than 7 in 10 holiday shoppers plan to make most of their purchases online, up from 51 percent last year, according to a recent CreditCards.com survey. However, that single shopping shift could throw the whole fulfillment cycle into a tizzy, putting as many as 700 million gifts at risk of not arriving in time for the holidays, according to SalesForce.
To avoid disaster, consumers are going to have to make some changes to find a new pandemic-led holiday shopping comfort zone. To help ConsumerAffairs readers get a head start on rethinking their shopping plans, Ted Rossman, industry analyst at CreditCards.com, gave