The Italian Cobbler in Westlake can help customers out with most shoe or luggage repairs.
“We’ve been in business for nearly 15 years,” said Megan Horstemeier, owner of the shoe repair shop located at 2080 Clague Road. “Obviously, we do shoe repair.
“We do everything from traditional soles and heels, to doing soles and heels on athletic shoes. It depends on the state of the shoe. I can’t make you a brand new shoe, but we can come pretty close.”
Horstemeier said most of the shoe repairs are heel work.
“The most common repairs we get are men’s and lady’s heels,” she said. “That’s most of the business, but we also still have a lot of folks that want a good shoe shine.”
Horstemeier said the business does not just stop at shoe repair.
“We also do heavier duty things like briefcases, purses, luggage, golf bags and tents,” she said. “It can depend on the suitcase, and if their parts are available.
“But, it can be anything from the handle, to the wheels, or the zippers.”
Horstemeier said her business is one that really can’t adapt for the novel coronavirus pandemic the way others have.
“Business has been slow,” she said. “It’s similar to a mechanic because it’s repairs.
“You can’t do it online. You have to leave your home and come in. Hopefully, more business will come back sooner rather than later.”
Horstemeier said Italian Cobbler offers a broader range of repairs than other shops normally do.
“We are able to work with a variety of different items,” she said. “A lot of the molded soles, people don’t know how to do; it’s the rubber soles that you see in tennis shoes.
“A lot of places don’t know how to repair those, but we can. It also goes to the variety. We can offer custom purse straps, which not everybody will do.
“The turnaround for us depends on the damage done. Normally, it’s around a week.”
Horstemeier said the business carries the best quality shoe care products.
“It’s a wide variety of anything you would need for a shoe,” she said. “We also carry Briggs & Riley luggage, which is the only brand we know of that still offers a lifetime warranty on all of their travel items.
“We also have shoe shine kits that make good gifts. We also can help with work boots by protecting them and making them last longer.”
For more information on the Italian Cobbler, call 440-331-7653 or visit them on their Facebook page.